These Terms of Service ("Terms") govern your access to and use of the website www.totalsolutionshub.net (the "Website") and any services, communications, proposals, or engagements offered by TSH — Total Solutions Hub ("TSH", "we", "us", or "our"). By accessing the Website or engaging with our services, you agree to these Terms. If you do not agree, please do not use the Website or our services.
TSH designs, builds, and delivers custom, on-premise artificial intelligence ("AI") agents and related consulting services for businesses. The specific scope, deliverables, pricing, and conditions of any project are agreed separately and individually with each client in a written proposal, quotation, statement of work, or contract ("Engagement Agreement"), which takes precedence over the general information presented on this Website.
All images, renderings, graphics, mock-ups, and visual representations shown on this Website are provided for presentation and illustrative purposes only. They are intended to communicate concepts and do not necessarily represent the actual product, hardware, software, appearance, configuration, or deliverable a client will receive. Actual products and deliverables may differ in design, form, capability, and appearance, and are defined solely in the applicable Engagement Agreement.
Any durations, delivery times, timelines, prices, performance figures, percentages, capacities, savings, return-on-investment claims, or other numbers referenced on this Website are estimates and indicative examples only. They are based on typical or hypothetical scenarios and may vary significantly from one case to another depending on the client's requirements, data, environment, hardware, complexity, and other factors. No such figure constitutes a promise, commitment, warranty, or guarantee. Binding timelines and prices are established only within an individual Engagement Agreement, and even then may be subject to change by mutual agreement or due to factors outside our reasonable control.
The Website is provided "as is" and "as available". While we aim to keep information accurate and current, we make no representations or warranties of any kind, express or implied, as to the accuracy, completeness, reliability, or suitability of the information, content, or materials on the Website. Your use of the Website and reliance on its content is at your own risk.
TSH is based in Gijón, Asturias, Spain, and primarily serves clients in Asturias and northern Spain. We also offer our services to clients throughout Spain and the wider European Union / European Economic Area, and may, at our discretion, accept international clients outside Europe.
For clients outside our primary service area — including elsewhere in Europe and internationally — our ability to deliver, support, install, maintain, and respond may be subject to additional conditions, costs, travel, timeframes, technical and logistical limitations, and applicable local laws. Our responsibilities and liabilities toward such clients are correspondingly limited, and the specific terms applicable to any cross-border or international engagement will be defined and agreed individually in the relevant Engagement Agreement. Acceptance of any client or project outside our primary service area is at our sole discretion.
All content on this Website — including text, graphics, logos, images, design, and the "TSH" and "Total Solutions Hub" names and marks — is the property of TSH or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any part of the Website without our prior written permission. Ownership and licensing of any product or deliverable provided to a client are governed by the applicable Engagement Agreement.
To the fullest extent permitted by applicable law, TSH shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities, arising out of or in connection with your use of the Website or reliance on its content. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law. Liability arising from any specific project or service is governed and limited by the applicable Engagement Agreement.
The Website may contain links to or integrations with third-party websites or services (for example, scheduling or booking tools). We are not responsible for the content, policies, or practices of any third party, and accessing them is at your own risk and subject to their own terms.
We may update these Terms from time to time. The "last updated" date above reflects the most recent version. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.
These Terms are governed by the laws of Spain. Subject to any mandatory consumer protection rules that may apply, any dispute arising in relation to the Website or these Terms shall be submitted to the competent courts of Gijón / Oviedo, Asturias, Spain. For engagements, the governing law and jurisdiction set out in the applicable Engagement Agreement shall prevail.
For any questions regarding these Terms, please contact us at contact@totalsolutionshub.net.